Frequently Asked Questions
Welcome to our Frequently Asked Questions page.
In this section you can quickly find out if we've already addressed your query.
We are always open to your inquires at: email@example.com
Q: What is the difference between IMF.org and IMFConnect.org?
A: IMF.org is the public site of the IMF. IMFConnect.org shares dedicated information to the IMF Membership as well as exclusive Annual/Spring meetings material. Both IMF.org and IMFConnect.org provide the schedule, videos and pictures of the Annual/Spring Meetings. However, IMFConnect has additional information that is not offered on IMF.org (i.e. Participant Directory). IMFConnect also provides features such as Messages, Events you may be Interested, or People Sharing Interests, to enhance your experience during your visit. You can also subscribe to the events on the IMFConnect Calendar page, so you can get updates of the events you are interested in.
Q: Is there an app for IMFConnect?
A: There is no mobile application for the IMFConnect website. However, as a responsive website, it can be accessed from any electronic device with internet access (personal computer or mobile device) without affecting the user experience. Most of the Internet browsers are supported, including: Google Chrome, Microsoft Edge, Internet Explorer, Safari, among others.
Q: Why don’t you have an app?
A: We are convinced that we can deliver all the information and services we could offer from IMFConnect.org, without affecting the user experience. This approach also has different benefits to the participants. For example, it can be accessed from practically any device (regardless if its Apple, Android, or something else). In addition, you don’t need to download or update anything.
Q: Do I need to sign up to access IMFConnect?
A: Any person can access IMFConnect.org. However, there is content and information only available to registered users. This includes Event Pages, Participant Directory, Participant Guide, among others.
Q: How do I sign up to IMFConnect?
A: To sign up to IMFConnect, follow the steps:
Make sure that you are registered for the Annual/Spring Meetings.
- Enter IMFConnect.org.
- Click the link “Not a member? Sign up here”
- Enter your personal information and click “Submit”.
Wait and check for your confirmation e-mail. Usually, it takes us 30 minutes to process your request. However, time response varies depending on traffic. Contact us if you haven’t received your mail within 24 hours.
- Open the e-mail and click the link to create a new password.
- Choose your new password.
- Sign-in using your new user.
Q: I forgot my password; how can I access IMFConnect?
A: To reset your password, follow the steps:
- Make sure that you have an IMFConnect account.
- Enter IMFConnect.org (home page).
- Click the link to sign in (the image or “Already a member? Sign in to view full content”)
- Click the link to reset your password.
- Enter your e-mail address and wait for the mail. The mail is generated automatically.
Open the e-mail and click the link to reset your password. The link works only once, once you click it, you need to set a new password. If you couldn’t complete the process, you can always generate a new link (go to step d). Make sure that you always use the link from the most recent e-mail.
- Create your new password.
- Sign-in using your new password.
Q: I forgot my user name; how can I access IMFConnect?
A: Try using “reset password” with the e-mail addresses you think may be registered. If an e-mail is not registered, you will receive a “user not registered” mail. If your user is registered, follow the steps to reset your password. If you receive a “user not registered” mail in all your accounts, this means that you are not registered, and therefore need to sign up to IMFConnect.
Q: Can I stay logged in the website?
A: If you remain inactive, you will be logged out after some time.
Annual / Spring Meetings
Q: Where can I find the events of the day?
A: The main events are highlighted on the Spring/Annual Meetings Home page. You can also find all the events of the day by accessing the Meeting’s Calendar Page.
Q: Where can I find the details of a specific event?
A: Detailed information for each event can be found in their respective event page. You can find the event, by using the Search Bar. Simply type the name of the event (or keyword) and click search. Check if your event is listed in the results and click it. These pages can also be accessed through the Meeting’s Calendar Page, or the Events’ Main Page (Analytical Corner, Seminars, Postcard Series and New Economy Talks).
Q: Are all the events listed on IMFConnect?
A: While most of the events are listed in the Meeting’s Calendar Page, some may not appear (i.e. private meetings). In addition, events are subject to changes (i.e. name, time, venue or even cancellation).
Q: Where can I find the videos and/or pictures of the event?
A: Look for the Videos and Photos and Photos of the Day pages. You can also find the videos and photos of an event, in its respective Event Page.
Q: Are the events live streamed?
A: We live stream the following events: Press Briefings, Seminars, and New Economy Talks. To learn if an event offers live streaming, go to the Event’s Page and look for the tab “Live Stream”.
Q: How long does it take to upload a video and/or photo of an event?
A: Uploading time varies depending on the event. Usually, it takes us 1 or 2 days to upload the pictures or videos of an event.
Q: Why I can’t find a video of an event?
A: It is possible that the video hasn’t being uploaded yet. In addition, take into consideration that we don’t upload videos to all the events.
Q: Where can I find the maps of the venues?
A: Maps can be found in the Guide for Participants, under the tab “Venues and Events”.
Q: Where can I find this room?
A: Event locations can be found in the Guide for Participants, under the tab “Venues and Events”.
A (Washington, D.C.): Event locations have the following format: Building – Floor – Room Number. For example, if the event location is “HQ1-1-713”, this means that the event is in Headquarters 1 Building, First Floor, room713. Some floors and rooms also have names. Here is a list of the most common:
- Meeting Rooms A&B: Headquarters 1, Third Floor, room 430 A&B.
- Cedar Hall: Headquarters 1, First Floor, room 660.
- Gallery: Headquarters 1, Red Floor, open space (700).
- HQ1 Atrium: Headquarters 1, First Floor, open space (700).
- Media Studio: Headquarters 1, Blue Floor, room 640.
- Board Room: Headquarters 1, Twelfth Floor, room 120A.
- Committee Room: Headquarters 1, Twelfth Floor, room 120B.
- Conference Hall 1&2: Headquarters 2, First Floor A, rooms 820 and 830.
- HQ2 Atrium: Headquarters 2, First Floor A, open space.
- The Concourse Floor (C) is located one floor below the First Floor.
- The Red Floor (R) is located two floors below the First Floor. If you need to take the elevator, only the NE and NW elevators have access to this floor.
- The Blue Floor (B) is located three floors below the First Floor. If you need to take the elevator, only the NE elevators have access to this floor.
Q: Where can I find the dates for the upcoming meetings?
A: Future Meetings dates can be found in the Future Meetings Dates page.
Q: Does subscription to IMF Connect guarantees access to the Annual Meetings?
A: Registering for the Annual Meetings and for the IMF Connect website are two different process. After registering for the Annual Meetings, you will be invited to register for the IMF Connect website if you don’t have an account. Then you will be validated and receive a confirmation letter that will allow to participate in the Annual Meeting. Registering only for the IMF Connect website, gives you access to the site but it’s not part of the Annual Meetings registration process and does provide access to the Annual Meetings.
Q: Why I can’t see myself in the Participants Directory?
A: In the registration form (Annual Meetings) there is a checkbox that you must have left checked that removes you from being part of the Participant Directory. If you would like to go back to the Participants Directory, a request must be done to the IMF Connect Team.