Developing an interoperable payment system. Rwanda’s experience highlights the importance of building a common digital public infrastructure rather than relying on bilateral arrangements between providers. Resistance from incumbent providers should be anticipated, particularly where lower transaction fees will affect existing revenue models. Rwanda now has a more resilient system with lower fees, which has contributed to substantially higher transaction volumes.
Prospects for cross-border payments. As domestic payment systems become more interoperable and resilient, connecting them across borders can support greater regional trade and economic integration. The East African payment system master plan, developed in 2025, is moving into implementation, with Rwanda and Tanzania piloting the integration of their instant payment systems. The pilot is intended to serve as a blueprint for a framework to integrate instant payment systems across the region.
Addressing cyber risks. As digital financial services expand, maintaining trust requires stronger cyber resilience and coordinated action. Rwanda has established mechanisms for real-time monitoring, intelligence sharing, and coordinated responses to cyber threats and fraud across the financial sector, government agencies, and law enforcement. Given the cross-border nature of cyber-enabled fraud, stronger international cooperation among regulators, financial institutions, and technology companies is also critical.
Opportunities and risks from AI. Rwanda has recognized that AI offers opportunities to strengthen financial services, including by improving the detection of suspicious transactions and credit-risk assessment. At the same time, its rapid evolution creates risks that require appropriate guardrails. Rwanda has introduced AI risk-management guidelines for the financial sector, recognizing that these will need to evolve alongside the technology.

